Shipping, Returns & Guarantee
What's Included
- 4-in-1 Gua Sha Massager
- USB-C Charging Cable
- User Manual
- Quick Start Guide
Shipping Information
Processing Time
Please allow 2-4 business days for your order to be processed and carefully prepared by our team.
Shipping Time
Standard shipping takes 7-14 business days to arrive within the United States.
Total Delivery Timeline
Your order will typically arrive within 9-28 business days from the date of purchase.
Easy Returns
Click to learn about our hassle-free return policy.
How to Return:
Contact Us First
Email our customer service team at veranoviana2802@gmail.com with your order number.
Free Return Shipping
We'll send you a prepaid return shipping label - no cost to you!
Fast Refund Process
Once we receive your return, refund will be processed within 3-5 business days.
30-Day Guarantee
If you're not completely satisfied with your order, return it within 30 days for a full refund. No questions asked.
Why You'll Love It
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Deep Relief & Cordless Design
- 4 therapies work together to release stubborn knots and chronic muscle tension.
- Use it anywhere, anytime. No cords, no appointments, no waiting.
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Therapeutic Heat
Warms tight tissue to increase blood flow and loosen muscles fast.
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Versatile Use
Works on neck, shoulders, back, arms, legs and feet — wherever tension shows up.
How our customer feel about us
Got Questions? We're here to help! Check out these commonly asked questions.
Does it help with neck and shoulder pain?
Yes. The device is designed to target deep muscle tension in the neck, shoulders, and upper back using a combination of heat, vibration, EMS, and Gua Sha techniques.
How often should I use it?
You can use it daily. Most customers see the best results using it for5–10 minutes per area, once or twice a day.
Is it safe for daily use?
Yes. The device is designed with built-in safety features, making it safe for regular, at-home use.
How long does the battery last?
A full charge provides up to40 minutes of use, depending on the settings selected.
Can I use it while charging?
For safety reasons, we recommend using the deviceonly when it’s not plugged in.
Which areas can I use it on?
It’s ideal for theneck, shoulders, upper back, arms, legs, feet, and other tense muscle areas. Avoid using it on sensitive areas or directly on the spine.
Customer support
Our customer support is available Monday to Friday: 9am-6:30pm.Average answer time: 24h

